Proper hires offshore to improve delivery

Company: Proper Search Group is a rapidly-growing search firm specializing in Executive Recruitment and Leadership placements.
Challenge: Proper had more searches than their recruiters could handle. As a result, they weren’t meeting their service promise to clients and missing out on revenue. As a bootstrapped company they had limited resources to invest in expanding their team.
Root Cause: The recruiters were stretched too thin. They were not sourcing as thoroughly as they could be, and didn’t have enough time to spend on outreach and engagement.
Solution: Well Oiled Machine designed and launched an Offshore in-house “Sourcer” role for Recruiters to delegate all sourcing activities to.
Results: Recruiter productivity skyrocketed. Fast forward 9-months and monthly revenue run rate has increased by 52%.